Shipping policy

Delivery destinations

Delivery availability depends on the item and destination. Enter your delivery address at checkout to see the options available for your order. Not every item can be shipped to every destination.

Shipping costs

Shipping charges are calculated at checkout based on your items, delivery address and available shipping methods. Some items include standard shipping; others carry a shipping charge. An order containing items from different fulfilment partners may have combined shipping charges. Review the final shipping total before paying.

Processing and delivery

Processing time and transit time vary by item, warehouse and destination. Check the product page and any delivery estimate shown at checkout before ordering. Processing happens before carrier transit begins. Estimates are not guaranteed arrival dates, and weekends, holidays, customs or carrier delays can affect delivery.

We do not offer a storewide promise of dispatch within 24 hours or two-day delivery. If you need an item for a specific date, contact hello@kravori.com before placing your order so we can check the item.

Where orders ship from

Orders are fulfilled through our supplier partners and may ship from domestic or overseas warehouses. Items in the same order may arrive separately, with different tracking details.

Tracking and delivery help

Tracking details are provided when available after dispatch. If your tracking has not moved for more than five business days, email hello@kravori.com with your order number so we can investigate. If your package is confirmed lost, we will arrange a replacement or refund.

Incorrect or damaged items

Email hello@kravori.com with your order number and a photo within seven days of delivery. We will arrange a replacement without waiting for a return. See our refund policy for further return information.

This update does not change shipping commitments made for orders already placed.

Last updated: October 28, 2026.